Careers

Why NOOR ?

What makes NOOR so special to those who work here is a vision we share. We are leading an effort to make a real difference in the lives of people throughout the Middle East. An economic difference. An educational difference. A personal difference.
In extending the extraordinary benefits of the digital revolution beyond the borders of technologically advanced countries, we're helping deliver technology's greatest promise -- the promise of raising standards for everyone, everywhere. Using the newest technology to serve and support the world's most enduring cultures is much more than "a job." It feels good, day-in and day-out.

Current opening positions

NOOR has the following positions currently available. If you are interested in applying for any of these positions, please forward your CV to This email address is being protected from spambots. You need JavaScript enabled to view it. and be sure to mention the Job Code in the email subject title.

Enterprise Technical support

Job Code: ETS1
Responsibilities:
• Monitor Network Core, Distribution, and Access Layers and act proactively to minimize response time.
• Record/Update Trouble Tickets for customer
• complaints/inquires.
• Trouble shoots customer problems in forms of phone calls, online communication, and technical-visits.
• Follow up on pending cases with internal and external relationships to minimize restore time.
• Update customers with the status of their open trouble tickets till closed.
• Prepare/Send regular reports.
Required Technical Skills:

Computer Science or Computer/networking engineering relevant college degree. Acquired or self studied CCNA or MCSE.
 
Experience
0 - 1 Years

Other Skills

• Fair knowledge of trouble shooting LANs and WANs related problems. • Networking hands on experience is a plus. • Excellent communication & customer service oriented skills. • Very good English language comprehension skills. • Fast learner, Team player, self starter, ability to work under pressure, presentable and flexible to work in shifts.


Languages

English language (speaking, reading and writing)

 


Job Contact Info.
Please send your updated CV and write 'Enterprise Technical support' in the subject, otherwise, your CV will be automatically ignored.


This email address is being protected from spambots. You need JavaScript enabled to view it.